what happened to customer service?

I have had a bad week dealing with different businesses this week

first off in Loiseianna with the mesaba Northwest airlines.

they sold my ticket 30minutes befor seceduald departure, even thou the sign says 10mins.

and I was standing in the girls lineup.
for 2mins and she had told me when I got up to her, she told me she just closed the ticket window, and sold my ticket, because I was late getting to her window 30 minutes before the scedualed departure time. also the plane was delayed 1hr. so realy it wasn't leaving for 11/2 hrs.

but goto go , Have some more crap like that happen this week.